Privacy Policy for Minotauro General Services LLC

1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Visit our website.
• Submit inquiries or requests through contact forms.
• Schedule consultations or appointments.
• Engage with us via email, phone, or other communication channels.
• Participate in surveys, promotions, or feedback opportunities.

The types of personal information we may collect include:

• Contact Information: Name, address, email address, phone number.
• Service Details: Information about your flooring needs, preferences, property details, etc.
• Payment Information: Credit/debit card details or other payment-related information (processed securely by third-party payment processors).
• Technical Data: IP address, browser type, device information, cookies, and usage patterns when interacting with our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our flooring installation services.
• To respond to your inquiries, requests, or questions.
• To schedule consultations, appointments, or follow-ups.
• To send you updates, confirmations, invoices, or reminders related to our services.
• To personalize your experience on our website and tailor content to your interests.
• To comply with legal obligations and resolve disputes.
• To analyze website traffic and user behavior to enhance our services and marketing efforts.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties unless explicitly stated below:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business, such as payment processors, IT support, marketing agencies, or logistics partners. These entities are contractually obligated to maintain confidentiality and security.
• Legal Requirements: We may disclose your information if required by law, court order, government request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to applicable privacy protections.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze trends, administer the site, and gather demographic information. You can manage cookie preferences through your browser settings; however, disabling cookies may affect certain functionalities of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, correct, or delete your data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent where applicable.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe, subject to legal requirements.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: minoservicellc@gmail.com
• Phone: +1(407)-813-5000
• Address: 10265 Oasis Palm DR. Tampa FL, 33615

Thank you for trusting Minotauro with your flooring installation needs!